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Impressum & Privacy Policy

Salzburg Experience OG

Travel Agency
Tourist guide – Austrian Guide
Fichtenweg 41
5026 Salzburg

VAT#:  ATU75855139

Mobil: +43(0)699 188 20 001
Fax: +43 (0)662 88 2000

Informationspflicht laut ECG und Mediengesetz

Bank details

Erste Sparkasse Salzburg


IBAN: AT742040400041844234 

UID: ATU75855139



Terme & Conditions:

  • The price includes taxes and duties but excludes entrance fees and other costs or tips.​

  • The payment will be by bank transfer (free of charge!) when receiving the invoice from Salzburg Experience OG.​

  • We need the exact number of participants 3 days before the tour start.

  • This number of people also serves as a basis for billing.

  • ​A cancellation is possible up to 5 days before the tour,

  • 5 days to 24 hours before the start of the tour we charge a cancellation fee of € 200.

  • From this 24-hour period or if the group does not appear at the agreed meeting point, the tour is considered to have taken place

  • and the full amount without deduction is due. 

  • Delays are included in the tour time.

  • ​The liability of the Austria Guide

  • is limited to the amount of the agreed fee.

  • Participation in a guided tour is at your own risk.

  • ABGB, DSVOG apply, place of jurisdiction is Salzburg.

  • ​Guided tours are conducted in accordance with current COVID rules


The information provided on the server has been carefully checked. Nevertheless, no guarantee can be given for the correctness, completeness,

quality or latest topicality of the data or information provided.



Copyright notices

Texts, pictures, graphics and layout of these pages are subject to worldwide copyright. Unauthorized use, reproduction or transmission of individual contents or complete pages will be prosecuted under both criminal and civil law. Only according to Austrian civil law, omission and compensation for damages, surrender or destruction of the duplication devices as well as the public announcement of the verdict are possible. Claims for omission are secured by the court with administrative fines of up to 250,000.00 Euro or imprisonment for up to six months. In the event of criminal prosecution, imprisonment of up to 5 years may be imposed in individual cases.Declaration on the duty to inform

Privacy policy

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (DSGVO, TKG 2003). In this data protection information we inform you about the most important aspects of data processing within the framework

of our website.

Contact with us

If you contact us via the form on the website or by e-mail, your data will be stored by us for the purpose of processing your enquiry and in the event

of follow-up questions in accordance with statutory retention periods. We will not pass on this data without your consent.


Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage.

We use cookies to make our offer user-friendly. Some cookies remain stored on your terminal device until you delete them. They enable us to

recognise your browser on your next visit.

If you do not wish this, you can set up your browser to inform you about the setting of cookies and to allow this only in individual cases.

If you deactivate cookies, the functionality of our website may be limited.

Web Analysis

Our website uses functions of the web analysis service Google Analytics,

provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

Cookies are used for this purpose, which enable an analysis of the use of the website by your users.

The information thus generated is transferred to the provider's server and stored there.

You can prevent this by setting up your browser so that no cookies are stored.

We have concluded a corresponding contract with the provider for order data processing.

Your IP address is recorded, but immediately pseudonymised. Thus only a rough localization is possible.

The relationship with the web analysis provider is based on "Privacy Shield".

Data processing is based on the legal provisions of Art 6 Paragraph 1 lit a (consent) and/or f (legitimate interest) of the DSGVO.

Our concern in terms of the DSGVO (legitimate interest) is the improvement of our offer and our web presence.

Since the privacy of our users is important to us, the user data is pseudonymised.

Browser Plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not

be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin

available at the following link:

Opposition to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie is set to prevent the collection

of your information on future visits to this site: Disable Google Analytics

You can find more information on how Google Analytics handles user data in the Google privacy policy:

Contract data processing

We have concluded a contract with Google for commissioned data processing and fully implement the strict requirements of the German

data protection authorities when using Google Analytics.

Demographic characteristics in Google Analytics

This website uses the "demographic features" function of Google Analytics. This allows reports to be generated that contain information about

the age, gender and interests of the site visitors. This data comes from interest-based advertising by Google as well as from visitor data from

third parties. This data cannot be attributed to any specific person. You can disable this feature at any time by changing the ad settings in your Google Account, or generally prohibit Google Analytics from collecting your information as described in the "Opting out of data collection" section.

Your rights

You are basically entitled to the rights of information, correction, deletion, restriction, data transferability, revocation and objection. If you believe that

the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can complain to

the supervisory authority. In Austria this is the data protection authority.



Liability for contents

As a service provider we are responsible for our own contents on these pages according to the general laws. According to

the E-Commerce Act (§ 17 ECG), however, we are not obliged as a service provider to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information according to general laws

remain unaffected by this. However, liability in this respect is only possible from the time of knowledge of a concrete infringement.

If we become aware of any such legal infringements, we will remove the content in question immediately.

Liability for links

Our offer contains links to external websites of third parties, on whose contents we have no influence. Therefore we cannot assume any liability

for these external contents. The respective provider or operator of the sites is always responsible for the contents of the linked sites.

The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not identified at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any

infringements, we will remove such links immediately.


The contents and works on these pages created by the site operators are subject to German copyright law. The reproduction, editing, distribution

and any kind of use outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of

these pages are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, the copyrights

of third parties are observed. In particular, third-party content is identified as such. Should you nevertheless become aware of a copyright

infringement, please inform us accordingly. If we become aware of any infringements, we will remove such contents immediately.

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